FAQ

Is the service still running during the Covid-19 pandemic?

Yes. Some routes might not be available but in that case, we will contact you after your order with a different proposition. If we can’t find a route or date that suits your needs, we will refund you.

Can you briefly describe what this service is about?

We provide flight reservations and hotel reservations for visa applications. This service is made for travellers applying for visas that require submitting confirmed flight and hotel reservations. It’s not obligatory to buy flight tickets to apply for a visa. The majority of consulates & embassies accept flight reservations. This is for example what says the embassy of Ireland.
“You should not purchase travel tickets before you receive a decision on your visa application”.
Note: this service is not for people who are planning to enter a country illegally or work illegally in a foreign country.

I need a flight reservation for a visa, is this what I need?

If you are required to present a flight reservation for your visa application, then this service is what you need.

Does this service apply to any kind of visa application?

Yes. It works for all kinds of visa. Anyone who needs to apply for any kind of visa can use this service for their flight and hotel reservations. You can use it for Schengen visa, US visa, Japanese visa, Chinese visa, UK visa etc.

I need a flight reservation at the airport, is this what I need?

If you are required to present a flight reservation at the airport, then this service is what you need. Our flight reservations come with a PNR under your name that can be checked on the airline’s website. So this is usually enough. But if you are required to present a purchased flight ticket with an e-ticket number our flight reservation won’t be accepted.

Do you provide an e-ticket?

No. An e-ticket number is not included in a reservation. If you require an e-ticket number, you will need to buy the full ticket.

What is a flight reservation?

A flight reservation (also named flight itinerary or onward ticket) is a document with detailed information about your flight. Such as flight name, departure/arrival timings along with dates, flight code, departure/arrival airport IATA codes and the flight reservation numbers. It also contains a unique PNR code.

What is a PNR number?

PNR number is an electronic detail consisting of 6 numbers and letters given after booking a flight. PNR is the abbreviation of “Passenger Name Record” and it is also used as a booking number.

Do you have a sample?

You can check a sample here.

How can I check the PNR number?

All our reservations come with a valid PNR number. You can check your PNR on CheckMyTrip and on the airline company’s website.

Does your service work for any nationality?

Yes. It works for everyone worldwide, no matter where you are from.

How does the service work?

  • Go to the booking form here
  • Enter the itinerary and date you need for your reservation (departing city, arrival city, departure dates) and/or hotels (City, check-in and check out dates)
  • After the payment is made we process the order manually within 12 hours (usually, much faster). We will then send your reservation by email in a form of a PDF. You can use this reservation for your travel requirements. The reservation will be valid for 48h or 14 days depending on the option you have chosen.
  • After your visa is approved, you can choose to buy your ticket from us or from any other service.
Note: We strongly recommend using the option “buy now receive later” to receive your reservation a day or two before you need to use it

How long does it take to receive my reservation?

After the payment is made we will process your order manually and send your reservation within 12 hours maximum (usually, much faster). If you used the option « receive later » we will send your order at the requested date.

How long are the reservations valid for?

Our flight reservations are valid for 48h or 14 days depending on the option you have picked. However, it can happen that those reservations get auto-canceled by the airline due to different reasons (overbooking, flight cancellation, covid situation, date of departure too close, etc.). Not to worry, we can recreate it immediately if such an issue arises. The embassy will not refuse a visa due to this. They will request you to re-submit the reservation.
Hotel vouchers are valid for up to 14 days.
Note: We strongly recommend using the option “buy now receive later” to receive your reservation a day or two before you need to use it.

Can I extend the validity of my ticket?

Unfortunately, this is not possible to extend the reservation. If you require to extend the validity for more than 14 days, you will need to make a new booking.

When should I book my ticket?

We recommend you to book your reservation one or two days before you need to use it. However, if this isn’t possible for you, you have two options: receive your ticket later, or choose the two weeks validity.

Can I add other passengers on the same order?

Yes. During the booking process, you are allowed to add other passengers.

Can I choose the stopover location?

Yes. During the booking process use the option «Special Request» and add your comment. This option is not guaranteed.

Can I choose the airline company?

Yes. During the booking process use the option «Special Request» and add your comment. This option is not guaranteed.

I have a baby, should I add it to my reservation?

Yes. Simply add another passenger.

Can I modify my order?

If your order hasn’t been sent to you yet, yes it’s possible. Please reply directly to the confirmation email that was sent to you after the payment. If your order have been processed, modification isn’t possible anymore.

I can’t find my reservation on the airline’s website

Sometimes the airline companies add a second PNR number. If you can’t find your reservation on the airline’s website, just go on CheckMyTrip to retrieve the second PNR number. With this number, you should be able to find your reservation on the airline’s website.

Can I cancel my reservation and get a refund?

After a reservation is made and sent, it’s not possible to cancel it and receive a refund.

Is the cost of the flight displayed on the ticket?

No cost information is displayed on our flight reservation.

Do I have to cancel the reservation?

No. We cancel the reservation automatically. You don’t need to do anything.

Is it possible to buy the actual ticket?

Yes. When we send your flight reservation, you have the option to request the price of the ticket and buy it from us.